Stay Country Terms of Service

Nov 7, 2026

Last updated: November 7, 2026

Overview

This website, staycountry.com, is operated by Stay Country ("Stay Country," "we," "us," or "our"), based in Hendersonville, Tennessee. By visiting our site or buying from us, you agree to these Terms of Service ("Terms"), along with our Privacy Policy, Shipping Policy, and Refund Policy, which are part of these Terms. If you don't agree, please don't use the site.

Our store is hosted on Shopify, which provides the online platform that lets us sell our products to you.

1. Using Our Store

By using this site, you confirm that you are at least the age of majority where you live, or that you have permission from a parent or guardian. You agree not to use our products or this site for any illegal or unauthorized purpose, and not to interfere with or disrupt the site's security or operation.

2. Products and Product Information

We do our best to show our products, colors, and sizing as accurately as possible, but colors can look different from screen to screen and we can't guarantee your display will be exact. Sizing guidance (such as "fitted styles run small") is provided to help, but fit varies from person to person.

Many of our products, including collaborations and limited editions, are available in limited quantities and may sell out or be discontinued at any time without notice. We reserve the right to limit quantities purchased per person, household, or order.

3. Pricing and Orders

All prices are listed in U.S. dollars and may change without notice. We reserve the right to refuse or cancel any order, including orders that appear to be placed by resellers, orders affected by a pricing or product information error, or orders we suspect are fraudulent. If we cancel an order after you've been charged, we will refund you in full.

Your order is not accepted until it ships. An order confirmation email confirms we received your order, not that it has been accepted.

4. Discount Codes and Promotions

Discount codes and promotions are subject to the terms stated with each offer. Unless stated otherwise, codes are limited to one use per customer, cannot be combined with other offers, have no cash value, and cannot be applied to past orders. We may modify or end any promotion at any time. Codes obtained through misuse, such as creating multiple accounts, may be cancelled.

5. Payment and Billing

You agree to provide current, complete, and accurate purchase and account information, and to promptly update it as needed. Payments are processed securely through Shopify and our payment providers.

6. Shipping

Orders are processed and shipped as described in our Shipping Policy. Delivery times are estimates and are not guaranteed. Once an order is handed to the carrier, we are not responsible for delays caused by the carrier, weather, or other events outside our control, though we're always happy to help you track down a package.

7. Returns and Exchanges

Returns and exchanges are handled according to our Refund Policy. Some products, including Melin collaboration products, have different return terms and fees, which are listed in that policy and on the product page.

8. Intellectual Property

All content on this site, including the Stay Country name, logos, designs, graphics, photos, and text, is owned by Stay Country or our partners and is protected by trademark and copyright laws. You may not copy, reproduce, sell, or use our designs or branding without our written permission. Collaboration products may include trademarks owned by our partners, which are used with permission.

9. Reviews, Comments, and Social Media

If you send us reviews, photos, comments, or other content, or tag us on social media (such as @staycountry on Instagram), you give us permission to use, repost, and share that content in our marketing, with credit where practical. You agree that your content won't be unlawful, offensive, or infringe anyone else's rights. We may remove any content at our discretion.

10. Third-Party Links and Services

Our site may include links to third-party websites or services, such as social media platforms, payment providers, or partner brands. We aren't responsible for the content, policies, or practices of those third parties.

11. Disclaimer of Warranties

Our site and products are provided "as is" and "as available," without warranties of any kind, except as required by law. We don't guarantee that the site will always be available, uninterrupted, or error-free.

12. Limitation of Liability

To the fullest extent permitted by law, Stay Country and its owners, employees, and partners will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the site or our products. Our total liability for any claim related to a purchase will not exceed the amount you paid for that purchase.

13. Indemnification

You agree to hold harmless Stay Country and its owners, employees, and partners from any claims, losses, or expenses (including reasonable attorneys' fees) arising from your violation of these Terms or misuse of the site.

14. Privacy

Your use of the site and any personal information you provide is governed by our Privacy Policy.

15. Governing Law

These Terms are governed by the laws of the State of Tennessee and applicable U.S. federal law, without regard to conflict of law principles.

16. Changes to These Terms

We may update these Terms from time to time. Changes take effect when posted on this page, and the "Last updated" date above will reflect the latest version. Continuing to use the site after changes are posted means you accept the updated Terms.

17. Contact Us

Questions about these Terms? Email us at info@staycountry.com.

Thanks for being part of the Stay Country family!